Privacy Policy

1. Introduction

CEVA Software (“CEVA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website at https://cevasoftware.com/, contact us, request a product demonstration, inquire about our services, or otherwise interact with us through our website.

CEVA provides technology solutions across financial technology, digital payments, agent and merchant management, digital wallets, cybersecurity, inventory management, education management, vehicle access and tracking, and related enterprise technology services.

This Privacy Policy primarily covers interactions with our corporate website and related business communications. Where CEVA provides software platforms, applications, or services to financial institutions and other business customers, additional contractual terms and product-specific privacy notices may apply.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek your consent separately as applicable.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

2.1 Personal and Contact Information

When you contact us, request a demonstration, or submit a business inquiry, we may collect:

• Full name.
• Business email address.
• Telephone number or other contact details.
• Company or organization name.
• Job title, department, or professional role.
• Country, region, or business location.
• Information you include in your inquiry or message.

2.2 Business and Communication Information

We may collect information relating to your interest in our products and services, including:

• Product or service inquiries.
• Demonstration and consultation requests.
• Partnership and business development communications.
• Customer support requests and feedback.
• Correspondence exchanged with CEVA representatives.
• Information reasonably necessary to respond to your business requirements.

2.3 Technical and Usage Information

When you access our website, certain technical information may be collected automatically, depending on the website configuration and technologies in use. This may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Device and operating system information.
• Pages visited and links accessed.
• Date, time, and duration of website visits.
• Referring website or source.
• Website performance, diagnostic, and security logs.

2.4 Cookies and Similar Technologies

Our website may use cookies or similar technologies to maintain website functionality, understand website usage, improve performance, and remember visitor preferences.

Where applicable, these technologies may collect information about your browsing activity and interactions with our website.

You can manage cookies through your browser settings and, where available, our website’s cookie preference controls. Disabling certain cookies may affect website functionality.

We will provide any additional notices or obtain consent required by applicable law before using non-essential cookies or similar technologies.

2.5 Information from Other Sources

Where lawful and appropriate, we may receive business contact information from our business partners, service providers, publicly available professional sources, or organizations that refer inquiries to us.

We will handle such information in accordance with applicable legal requirements and this Privacy Policy.

3. How We Use Your Information

CEVA may use the information collected for the following purposes:

• To respond to inquiries, messages, and requests for information.
• To schedule and conduct product demonstrations and consultations.
• To provide information about Nimbus360 and other CEVA products and services.
• To evaluate partnership opportunities and business proposals.
• To provide customer support and respond to technical questions.
• To operate, maintain, secure, and improve our website.
• To understand website usage and improve the visitor experience.
• To identify, prevent, investigate, and address fraud, security incidents, misuse, and technical issues.
• To maintain business records and manage our contractual relationships.
• To comply with applicable laws, regulations, and lawful requests.
• To send relevant business communications, product updates, or marketing materials where permitted by law and subject to applicable preferences and consent requirements.

We will use personal information only for purposes that are applicable to the relevant interaction and permitted by law.

4. Legal Grounds for Processing

Depending on the applicable jurisdiction and circumstances, CEVA may process personal information on one or more of the following grounds:

• Your consent, where consent is required.
• Taking steps at your request before entering into a contract or performing a contract.
• Pursuing legitimate business interests, where permitted by law and where those interests do not override applicable privacy rights.
• Compliance with legal or regulatory obligations.
• Other lawful grounds available under applicable data protection legislation.

Where processing relies on consent, you may withdraw that consent subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. How We Share Information

CEVA does not disclose personal information indiscriminately. We may share information in the following circumstances, where necessary and lawful.

5.1 Service Providers

We may share relevant information with trusted service providers that support our website, hosting infrastructure, business communications, customer relationship management, analytics, cybersecurity, and technical operations.

Such providers may process information on our behalf under appropriate contractual and security arrangements.

5.2 Business Customers and Partners

Where you submit an inquiry relating to a business customer, implementation, integration, or partnership, we may share relevant information with the appropriate parties when necessary to address your request or when otherwise authorized by law.

5.3 Legal and Regulatory Requirements

We may disclose information where required by applicable law, court orders, regulatory requirements, or lawful government requests, or where reasonably necessary to establish, exercise, or defend legal claims.

5.4 Business Transfers

If CEVA undergoes a merger, acquisition, restructuring, financing, or transfer of business assets, relevant information may be disclosed to the parties involved, subject to applicable confidentiality and data protection requirements.

5.5 With Your Direction or Consent

We may share information with other parties when you direct us to do so or provide the necessary consent.

CEVA does not authorize third parties to use personal information received from us for purposes unrelated to the services they provide, except as otherwise agreed or permitted by law.

6. Financial Technology Platforms and Customer Data

CEVA provides technology platforms and related services to financial institutions, payment service providers, merchants, and other organizations.

Depending on the applicable product configuration and customer agreement, these platforms may process information relating to financial transactions, customer accounts, agents, merchants, users, devices, or other operational activities.

Where CEVA processes personal information on behalf of a customer organization, the roles and responsibilities of CEVA and that organization will be governed by the applicable agreements, service arrangements, and data protection requirements.

The relevant financial institution, payment service provider, or other customer organization may determine the purposes for which certain information is collected and used. Individuals seeking information about their accounts, transactions, or customer records should generally contact the relevant organization in the first instance.

This corporate website Privacy Policy does not replace any separate privacy notice, customer agreement, or product-specific terms applicable to a CEVA platform or application.

7. International Data Transfers

CEVA works with organizations and business partners across multiple countries. Depending on our operations, service providers, and contractual arrangements, personal information may be processed or accessed in countries other than the country in which it was collected.

Where international transfers occur, CEVA will implement the safeguards and transfer mechanisms required by applicable data protection laws.

These safeguards may include contractual protections, appropriate security measures, and other legally recognized transfer mechanisms, where applicable.

8. Data Retention

CEVA retains personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to inquiries, maintaining business relationships, meeting contractual requirements, resolving disputes, maintaining security records, and complying with legal obligations.

Retention periods may vary depending on the type of information, the purpose of processing, contractual requirements, and applicable law.

When personal information is no longer required, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to any applicable legal retention requirements.

9. Data Security

CEVA takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and destruction.

Depending on the systems and information involved, these measures may include access restrictions, authentication controls, encryption, monitoring, security assessments, and appropriate operational safeguards.

However, no website, electronic communication channel, or information storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.

Where required by applicable law, CEVA will respond to personal data breaches and make the necessary notifications to affected individuals and relevant authorities.

10. Your Privacy Rights

Subject to applicable law, you may have rights concerning your personal information, including the right to:

• Request confirmation of whether we process your personal information.
• Request access to personal information held about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or erasure of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Object to or request restriction of certain processing activities where applicable.
• Request a copy or portability of your information where such rights are available.
• Opt out of marketing communications.
• Lodge a complaint with a competent data protection authority.
• Nominate or authorize another person to exercise rights where permitted by applicable law.

These rights are subject to applicable legal requirements, exceptions, and verification procedures. In certain circumstances, CEVA may need to retain specific information to comply with legal obligations or establish, exercise, or defend legal claims.

To exercise your rights, please contact us using the contact details provided in Section 16. We may request reasonable information to verify your identity before responding.

11. Marketing Communications

CEVA may use business contact information to send relevant product updates, event invitations, service announcements, or other business communications where permitted by law.

You may opt out of marketing communications by using the unsubscribe mechanism provided in the message, where available, or by contacting us directly.

Opting out of marketing communications will not necessarily prevent us from sending non-promotional messages relating to an existing business relationship, service request, security matter, or legal obligation.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and information handling practices.

CEVA does not control the privacy practices of independent third-party websites and is not responsible for their content or practices.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

13. Children’s Privacy

CEVA’s corporate website and business services are intended primarily for business and professional audiences and are not specifically directed at children.

We do not knowingly seek to collect personal information from children through our corporate website unless such collection is appropriate, lawful, and subject to any required safeguards or consent.

If you believe a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.

14. Privacy in India and Other Jurisdictions

CEVA will handle personal information in accordance with applicable data protection and privacy laws relevant to the processing activity and the individuals concerned.

For individuals in India, this may include applicable provisions of the Digital Personal Data Protection Act, 2023, and the associated rules as and when the relevant provisions become applicable, together with other applicable laws.

For individuals in other jurisdictions, additional requirements may apply, including rights and obligations under applicable regional or national data protection legislation.

The availability and scope of individual rights, consent requirements, and other protections may vary depending on the applicable law and the circumstances of processing.

15. Changes to This Privacy Policy

CEVA may update this Privacy Policy from time to time to reflect changes in our website, business operations, technology, data handling practices, or legal requirements.

When we make changes, we will update the “Last Updated” date displayed at the beginning of this policy. Where required by applicable law, we will provide additional notice or seek consent for material changes.

We encourage visitors to review this page periodically to remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, our personal information handling practices, or wish to exercise your privacy rights, please contact CEVA using the details below.

Organization: CEVA Software
Website: https://cevasoftware.com/
Partnership Inquiries: anil@cevasoftware.com
Technical Support: ravi@cevasoftware.com

Registered Office / Business Address:

Ceva Software (India) Private Limited
1st Floor, GEV Avira,
Door No. 2-48-21,
Sector 11, MVP Colony,
MVP Double Road,
Visakhapatnam - 530017
Andhra Pradesh
India

For privacy requests, please use the designated privacy contact once established. Please do not send passwords, payment credentials, full bank account details, or other sensitive financial information in an ordinary email.